Zango Removal Instructions and Help

What is Zango?
Zango is a entertainment site with free access to videos, music, games, and other downloads. The site is free to all users, but is paid for by advertisements. Visitors are presented with an end user license agreement that they accept before downloading any content.

Zango does display popup advertisements and such to pay for the games and videos. The Zango software includes a search assistant and toolbar. Since the software does not collect or share any information about users they are not considered spyware but rather adware. Advertiser sponsored free software that anyone can view and play as long as they are willing to view the ads that go along with it.

How Do I Know If I Have Zango Installed?

You'll notice the following toolbar in your browser if Zango is installed on your computer.

Zango Toolbar

as well as the following icon in your system tray

Zango System Tray icon

If you run Hijackthis, you'll also notice the following lines that have been added:

C:\Program Files\Zango\zango.exe
C:\Program Files\ZangoToolbar\Bin\4.8.3.0\ZbSrv.exe

O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C5E0117D9CA975760EA83FA5EF80752B94E2DE765D754E2937C3 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll

O2 - BHO: Zango Toolbar - {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - C:\Program Files\ZangoToolbar\Bin\4.8.3.0\ZbHostIE.dll

O3 - Toolbar: Zango Toolbar - {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - C:\Program Files\ZangoToolbar\Bin\4.8.3.0\ZbHostIE.dll

O4 - HKLM\..\Run: [zango] "c:\program files\zango\zango.exe"

How Do I Remove Zango?

1) Click on Start, Settings, Control Panel

2) Double click on Add/Remove Programs

3) Find "Zango" in the list of installed programs and click on Change/Remove to uninstall it. There may also be a program called Media Gateway, remove it as well.

Zango uninstall information

You'll be presented with the following screen during the uninstall process, you'll want to check either the Zango toolbar or Search Assistant, or both before clicking Next to complete the uninstall.

Zango uninstall

4) Reboot your Computer and run HijackThis

5) With HijackThis, scan for and fix any of the entries shown above that may be remaining.

6) Zango should now be completely uninstalled from your computer.

7) If for any reason, Zango did not completely uninstall, click on the following link to download and run the uninstaller.

http://www.zango.com/Uninstall/ZUninstaller.exe

If you decide later you want to play the games or watch the videos on Zango's site, you'll have to reinstall their software.

 

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