I came across this
error the other day at a customer's house. They have Windows XP
Professional with a password set for the main administrator account.
When they turned their computer on and it came up to the user login
screen. They were presented with this SVCHOST.EXE error message.
The only options the error message allows are to click OK to
terminate the program or click Cancel to debug the program. After
asking them several questions about what they did before turning the
computer off, it became apparent that Windows Update had run before the
computer was shut down.
Interestingly enough, even starting the computer in Safe Mode produced
the same error. While the event log in Windows XP indicates the
faulting application is truly svchost.exe.
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How
to Repair this SVCHOST.EXE error
After
some investigating into the 0X745f2780
SVCHOST error, it became apparent the problem is a
corrupted Windows Update in Windows XP. Follow the steps below to fix
this error.
Verify Windows
Update Service Settings
- Click on Start, Run and type the
following command in the open box and click OK
services.msc
- Find the Automatic Updates service and
double-click on it.
- Click on the Log On Tab and make sure
the "Local System Account" is selected as the logon account and the box
for "allow service to interact with desktop" is UNCHECKED.
- Under the Hardware Profile section in
the Log On Tab, make sure the service is enabled.
- On the General Tab, the Startup Type
should be Automatic, if not, drop the box down and select
Automatic.
- Under "Service Status" on the General
tab, the service should be Started, click the Start button enable it.
- Repeat the steps above for the service
"Background Intelligent Transfer Service (BITS)"
Re-Register
Windows Update DLLs
- Click on Start, Run, and type CMD and
click ok
- In the black command window type the
following command and press Enter
REGSVR32 WUAPI.DLL
- Wait until you receive the
"DllRegisterServer in WUAPI.DLL succeeded" message and click OK
- Repeat the last two steps above for each
of the following commands:
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL
Remove
Corrupted Windows Update Files
- At the
command prompt, type the following command and press Enter
net stop
WuAuServ
- Still at
the command prompt,
type cd %windir% and press Enter
- In the
opened folder, type the following command and press Enter to rename the
SoftwareDistribution Folder
ren
SoftwareDistribution SD_OLD
- Restart the
Windows Update Service by typing the following at the command prompt
net start
WuAuServ
- type Exit
and Press Enter to close the command prompt
Reboot
Windows
- click on
Start, Shut Down, and Restart to reboot Windows XP
Although
this method may not solve all of the issues with a SVCHOST.EXE
Application error, I have found it fixed the problem with the
0x745f2780 reference error.
Other Issues with SVCHOST.EXE
I've
encountered other issues with SVCHOST taking up 100% of the CPU Cycles.
These issues are usually experienced with Windows Update in some form
or another. To fix this frustrating problem, following these steps:
1) Download and install Update for Windows XP (KB927891)
2) Download and install an update for Windows Update Agent WSUS 3.0
3) Restart your computer and your computer should run better with slowing to a crawl because of SVCHOST.EXE
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