BLService.exe Error on HP Computer
A
customer gave me a HP Pavilion notebook computer to work on that was
experiencing an error with a program called BLService.exe. There were
access denied errors and Kaspersky antivirus was alerting me to a low
level disk access error.
The
BLService.exe file is associated with a Windows service called
"Recovery Service for Windows" in Vista. This is not a Microsoft
service but rather a service by HP associated with handling an issue
with Microsoft Bitlocker.
I
have only seen the problem on HP computers with Windows Vista, although
the service does not appear to be installed on all HP computers with
Windows Vista.
There
are solutions on the web for renaming the BLservice.exe file or
disabling the service. Neither of these options is really an
appropriate way to solve the problem. However HP just released in
September 2008 a patch for the problem.
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Where Can I Download the Patch for the BLService Error
HP
just recently released a patch for this particular problem that updates
the Microsoft Bitlocker program. The patch fixes an issue where
BLService.exe stops working when an external USB drive is attached to
the computer. After installing the patch, the program only monitors the
internal hard drive.
You can download the patch for this problem from the following location.
http://www.downurl.net/blservice
Written by Mark Hasting
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